General Sales and Shipping Terms
Transactions between ATL Insert and Customers are governed exclusively by the following sales conditions, which exceed and exclude any other agreement previously or verbally agreed upon.
2. Technical information
Technical information printed on the catalog is based solely on the official data published by the manufacturers. We reserve the right to modify technical and dimensional parameters according to what will be announced by the manufacturers.
Orders will be processed according to customer requests. Any alternatives to the required product will only be provided after having informed the customer and received their approval.
Orders from non-EU countries outside Italy will only be processed after they have communicated to the customer and received their approval.
Minimum order 50 €
All prices printed on the catalog are exclusive of VAT. Prices are those in force when printing the catalog.
We reserve the right to modify them without notice, based on the trend in market prices and exchange rates between the Euro and other currencies.
5. Shipping and delivery
All orders received will be shipped via express courier (24 ÷ 48h) in italy and parcel delivery (2 ÷ 3gg) in EU countries.
Shipping costs are calculated based on weight and location and country of delivery.
For European Community countries, the system is calculated based on our freight forwarder rates.
The goods we provide will be paid according to the methods selected by the customer, using one of the following methods:
- Early Bank Transfer.
- Credit card.
7. Risk and property
The goods are shipped to the port (invoice of the flat-rate transport charge) and therefore the risk will pass to the customer at the time of delivery to the courier. Always check the integrity of the package upon receipt of the goods.
8. Right of withdrawal
As required by article 52 of the Consumer Code (Legislative Decree 6 September 2005 n. 2006 - last update entered into force on 13 June 2014), the customer, who is a natural person who makes a purchase in an amount greater than 25 EUR (Including tax and incidental costs), has the right to withdraw from the contract.
To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.
Effects of withdrawal:
If you withdraw from this contract, you will be reimbursed for all payments you have made in our favor, including delivery costs (except for the additional costs resulting from your possible choice of a type of delivery other than the less expensive type of standard delivery from offered), without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any costs as a consequence of this refund. The refund can be suspended until the goods have been received or until the consumer has demonstrated that he has sent the goods back, if previous.
Please return the goods or deliver them to us or to FAT Elettronica, Via E. Fermi 17, 54100 Massa (MS) without undue delay and in any case within 14 days from the day on which you communicated your withdrawal from this contract. . The deadline is met if you send back the goods before the expiry of the 14-day period. The direct costs of returning the goods will be borne by you.
You are only responsible for the decrease in the value of the goods resulting from a manipulation of the property other than that necessary to establish the nature, characteristics and functioning of the goods.
9. Request for goods refund
The Request for Restitution of the Goods must be submitted to the ATL Insert within 10 days of receiving it, specifying its motivation and citing the purchase invoice references. Use the RMA Request Form.
In the event of an error in the order by the customer, the eventual permission to return will be at the discretion of the ATL Insert. In all cases, it is necessary to wait for the return authorization number to be communicated, which must be reported on the shipping document and on the outer packaging. The goods must also be shipped within one week of the return receipt. The goods must be returned in full, in the original package, complete with accessories and protected in an appropriate packing. Shipping costs are entirely borne by the customer. The returned goods do not meet the above requirements, will be rejected and returned to Port Assigned to the sender.
Any shipping or shortage of material should be reported promptly to the ATL Insert, citing the order number.
ATL Insert will not be liable for any direct or indirect damage or loss due to delayed or missed delivery of the product, or for non-correspondence of the goods to the specifications published in the catalog, or for any other Made not attributable to the ATL Insert itself.
The ATL Insert is required to respond to the "manufacturer's warranty" only in the cases and under the conditions provided by D.P.R. May 24, 1988 n.224.
In any case, ATL Insert, as it is not responsible for the production of the goods, will repair those products that may have technical defects in construction under the terms and conditions of the warranty certificate contained in the product packaging and issued by its manufacturer .
For any controversy, the competent forum is that of Massa.
14. Information on data processing Pursuant to art. 13 of EU Regulation 2016/679 of 27/04/2016
1. Purpose (and legal bases of processing)
The personal data that you provide to us as well as those obtained from browsing our sites will be used for the purposes of:
provide the registration service to the site and related services, for preliminary requirements to stipulate the sale contracts, to follow up the same and to protect the resulting credit positions (execution of the contract between the parties)
for operational, managerial, administrative and accounting needs, including sending commercial invoices by e-mail (in compliance with legal obligations, particularly in the tax area)
allow access and navigation to the sites, process anonymous statistics on their use, check their functioning and ascertain any responsibility in the event of unlawful acts (legitimate interest of FAT Elettronica)
carry out for all marketing activities, commercial information and promotional activities, also based on profiling, including the sending of newsletters and advertising material also through messaging applications. The profiling activities that will be carried out will be based on the analysis of browsing and purchasing behavior and used for the purpose of behavioral advertising (with explicit consent)
The provision of data for the contractual purposes referred to in points a), b) and c) is mandatory (in the absence, it is not possible to follow up the sales contract and the provision of the related services).
For marketing purposes under point d) you will instead be required to give your consent, without prejudice to the right of revocation at any time (without prejudice to the lawfulness of the previous treatment).
FAT Elettronica also wishes to inform you that by accessing the sites in the notice, "cookies" may be sent to your computer, according to the methods of use available on the relative pages of each site.
3. Data communication - Data transfer abroad
The personal data collected may be communicated, as per their specific competence, to public administrations for the performance of the institutional functions, to banks, to subjects specialized in the management of information systems and / or payment systems, to subjects who provide goods and services offered by FAT Elettronica can be used to carry out promotional, advertising, marketing and communication activities, to law firms, to persons carrying out transport or shipping activities, to subjects for which FAT Elettronica uses to carry out activities promotional, advertising, marketing and communication, legal and consulting firms, persons responsible for keeping the accounts or auditing the financial statements of the Group companies, and public authorities for the fulfillment of the law.
Personal data will not be disseminated in any case.
To the extent strictly necessary for the execution of the contractual relationship, your personal data may be disclosed to third parties, such as by way of example suppliers of products and / or services, located both within the European Union and outside of the same . Any non-EU transfer is regulated by specific contracts designed to require the recipient to comply with the adequate guarantees required by current legislation.
4. General aspects
The processing of your personal data may consist, in addition to their collection, in their registration, storage, modification, communication, cancellation in an automated or semi-automated form and their data will be kept in paper and / or electronic / computer / optical format.
All personal data processed by FAT Elettronica are protected by appropriate security measures, as required by current legislation and for the time strictly necessary to fulfill the purposes referred to in point 1.
For the purposes referred to in points a) and b) your data will be kept for the period prescribed by law.
For the purposes referred to in point c) the data will be stored for 2 years.
For the purposes referred to in point d) the data will be stored until the revocation of consent or termination of the contractual relationship.
As foreseen by the art. 13 of the RGPD (EU) 2016/679, we remind you that you have the right to request from FAT Elettronica access to your personal data, correction, cancellation of the same (where applicable) or limitation of processing. It also has the right to revoke the authorization to process the data for which it has given consent, as well as the right to lodge a complaint with the Authority for the Protection of Personal Data.
The Data Controller is FAT Elettronica in the person of the legal representative Mr. Lorenzo Attuoni, with registered office in Via Carducci 70 54100 Massa (MS).
In particular, FAT Elettronica has the task of coherently and consistently managing the consents and guaranteeing the exercise of the above rights.